Optzio privacy policy
Optzio Neural Lab
Website: www.optzio.com
Last Updated: January 2026
Optzio Neural Lab (“Optzio,” “we,” “our,” or “us”) is committed to protecting the privacy, security, and integrity of user data. This Privacy Policy explains how we collect, use, store, and protect personal information when you interact with our website, AI services, digital assets, and marketing communications.
This policy is designed to comply with GDPR, international data protection principles, and industry best practices for AI-driven platforms.
1. Scope of This Privacy Policy
This Privacy Policy applies to:
- Visitors to www.optzio.com
- Users requesting AI audits, neural assessments, or marketing roadmaps
- Customers purchasing digital assets (PDFs, kits, checklists)
- Users interacting with AI-powered chatbots or tools
- Subscribers to email communications
By using our website or services, you consent to the practices described below.
2. Data We Collect
2.1 Personal Data
We may collect the following personal information:
- Name
- Email address
- Business or website details (submitted for AI audits)
- Billing information (processed via third-party payment gateways)
- Communication history (emails, chatbot interactions)
We do not store full payment card details on our servers.
2.2 Automated & Analytics Data
We collect non-identifiable technical data through:
- Google Analytics
- IP address (anonymized where applicable)
- Browser type and version
- Device information
- Pages visited and session duration
- Server logs
- Performance and usage metrics
This data helps us understand user behavior and improve platform performance.
3. AI Interactions & Algorithm Improvement
When users interact with our AI chatbot or AI-powered tools:
- Interaction data may be temporarily processed to:
- Improve AI response quality
- Optimize system performance
- Conduct internal audits and quality assurance
- Data is not used to identify individuals in AI model training
- Sensitive personal data is not intentionally requested or stored
AI interaction data is handled under strict access control and ethical AI governance standards.
4. Use of Collected Data
We use collected data for the following lawful purposes:
- Providing AI audits, reports, and marketing roadmaps
- Delivering purchased digital products (PDFs, assets)
- Improving our AI systems and services
- Email communication, including:
- Audit results
- Educational content
- Product updates
- Marketing communications (with lawful basis)
- Legal, compliance, and security purposes
Legal Basis Under GDPR
Data processing is based on one or more of the following:
- User consent
- Contractual necessity
- Legitimate interest
- Legal obligation
5. Email Marketing & GDPR Compliance
When users submit their email address (e.g., for a Neural Audit or downloadable resource):
- Emails may be used for marketing and educational communication
- Users may receive:
- Insights, updates, offers, and product announcements
- Every email includes a clear unsubscribe option
- Users can withdraw consent at any time
We do not sell or rent email addresses to third parties.
6. Cookies & Tracking Technologies
6.1 What Cookies We Use
Optzio uses cookies and similar technologies to:
- Remember user preferences
- Maintain chatbot session continuity
- Improve AI interaction experience
- Analyze website traffic and performance
6.2 Types of Cookies
- Essential cookies – required for website and AI functionality
- Analytics cookies – Google Analytics
- Functional cookies – chatbot memory and session handling
Users can manage or disable cookies through their browser settings.
7. Payments & Third-Party Services
7.1 Payment Processing
Payments for digital assets are handled by third-party platforms, including but not limited to:
- Payment gateways (e.g., Stripe, PayPal)
- Marketplaces such as Etsy
Optzio Neural Lab does not store:
- Credit/debit card numbers
- CVV codes
- Payment authentication data
All payment processors are responsible for their own GDPR and PCI-DSS compliance.
7.2 Third-Party Links
Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of external sites. Users are advised to review their privacy policies separately.
8. Data Security
We implement appropriate technical and organizational safeguards, including:
- Secure servers and encrypted connections (SSL)
- Access controls and internal data minimization
- Limited access to personal data on a need-to-know basis
- Regular system audits and monitoring
Despite best efforts, no system is completely secure. Users acknowledge this inherent risk.
9. Data Retention
We retain personal data only for as long as necessary to:
- Fulfill the stated purposes
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
Data no longer required is securely deleted or anonymized.
10. Your Rights Under GDPR
Users located in the EU/EEA (and equivalent jurisdictions) have the right to:
- Access their personal data
- Correct inaccurate information
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability
Requests can be submitted via email (see Contact section).
11. Children’s Data
Optzio Neural Lab does not knowingly collect data from individuals under the age of 16. If such data is identified, it will be promptly deleted.
12. Policy Updates
We reserve the right to update this Privacy Policy to reflect:
- Legal or regulatory changes
- Platform or service updates
- AI governance improvements
Updates will be posted on this page with a revised “Last Updated” date.
13. Contact Information
For privacy-related inquiries, data requests, or concerns:
Optzio Neural Lab
Website: www.optzio.com
Email: contact@optzio.com
Optzio Neural Lab operates at the intersection of AI, ethics, and performance marketing. Data protection is foundational to our mission of building trust in the AI-driven economy.